Legal Notice

Site operator

16Word is operated and published by:

Company

NEXURA

Registered office

9 Avenue du Blues
L-4368 Belvaux
Grand Duchy of Luxembourg

VAT number

LU37614935

Business permit

Autorisation d’établissement 10193207/0

Contact

For any question about the service, your subscription or this notice, write to support@16word.com. We aim to reply within two business days. You can also use the support page.

Hosting & infrastructure

• Website hosting — Netlify, Inc., 512 2nd Street, San Francisco, CA 94107, USA.
• Application data — Supabase (database, authentication, storage), hosted in the European Union.
• Payments — Stripe Payments Europe Ltd., Dublin, Ireland. Card details are entered directly with Stripe; we never see or store them.
• Mobile purchases — subscriptions bought inside the iOS or Android app are processed by Apple or Google, not by us.

Intellectual property

The 16Word name, interface, learning system and vocabulary datasets are the property of NEXURA, except where stated otherwise. Part of our pronunciation audio comes from openly licensed sources — Wikimedia Commons / Lingua Libre and the Lëtzebuerger Online Dictionnaire (lod.lu) — and remains under its original licence. Full attributions are on the credits page.

Subscriptions & consumer rights

Subscriptions renew automatically until cancelled, and can be cancelled at any time from your account — you keep access until the end of the period you have paid for. We offer a 72-hour money-back guarantee on a new subscription; a refund ends access immediately. Prices are shown inclusive of applicable VAT. EU consumers may also use the European Commission’s Online Dispute Resolution platform.

Personal data

How we handle your data — and your GDPR rights of access, correction, export and deletion — is described in our privacy policy and cookie policy. Data controller: NEXURA, at the address above.